{"id":2445,"date":"2023-08-25T15:56:48","date_gmt":"2023-08-25T14:56:48","guid":{"rendered":"https:\/\/bevas.com\/en\/?page_id=2445"},"modified":"2025-04-03T16:55:47","modified_gmt":"2025-04-03T15:55:47","slug":"shipping","status":"publish","type":"page","link":"https:\/\/bevas.com\/de\/faqs\/lieferung\/","title":{"rendered":"Lieferung"},"content":{"rendered":"<p>\n    <a href=\"\/faqs\/\">FAQS HOME<\/a>\n<\/p>\n<h5>FAQs<\/h5>\n<ul>\n<li>\n<h3>Is BEVAS coffee available for international shipping?<\/h3>\n<div>\n<p>Currently BEVAS offers international shipping to;<\/p>\n<p>Austria<br \/>Belgium<br \/>Croatia<br \/>Czech Republic<br \/>Denmark<br \/>France<br \/>Germany<br \/>Liechtenstein<br \/>Luxembourg<br \/>Netherlands<br \/>Poland<br \/>Spain<br \/>Switzerland<br \/>UK<\/p>\n<p>If you have any specific questions about international shipping options, delivery times, or any related inquiries, please contact our customer service team at <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How much is the shipping cost?<\/h3>\n<div>\n<p>Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of \u20ac40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>What is the minimum order to get free shipping? <\/h3>\n<div>\n<p>Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of \u20ac40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>When will my order ship? <\/h3>\n<div>\n<p>Most orders placed in the early morning or early afternoon may ship the same day or within 24 business hours. Orders placed on Friday late afternoon, evening, or during the weekend ship the following business day. If your order hasn&#8217;t shipped after 4 business days, get in touch with us by using the Contact Us form. Note that we cannot modify an order once it&#8217;s been placed.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Are there any restrictions on shipping to certain countries? <\/h3>\n<div>\n<p>Currently BEVAS offers international shipping to;<\/p>\n<p>Austria<br \/>Belgium<br \/>Croatia<br \/>Czech Republic<br \/>Denmark<br \/>France<br \/>Germany<br \/>Liechtenstein<br \/>Luxembourg<br \/>Netherlands<br \/>Poland<br \/>Spain<br \/>Switzerland<br \/>UK<\/p>\n<p>When placing an order the delivery address will be requested and depending on the weight of an order, the delivery cost will be displayed and for orders over certain limits your order may qualify for FREE delivery which will also be displayed.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Do I have to pay customs fees for orders? <\/h3>\n<div>\n<p>For deliveries within the EU and certain NON EU countries there should be no customs fees, however, for certain NON EU countries a customs fee maybe required. When placing an order before the checkout if there are any additional fees to be paid it will be displayed.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I change my shipping address? <\/h3>\n<div>\n<p>Unfortunately, we cannot update the shipping address once an order is complete and paid for. If your order has not shipped, please contact our customer service team at <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a>. If the order has shipped, you can contact the shipping providers directly and ask them to update their delivery instructions.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How quickly will I receive my order? <\/h3>\n<div>\n<p>Shipping time can take 3-5 business days for our standard shipping\/free shipping option within the EU, this can take 5-10 business days for non EU orders.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>I never received my order. What should I do?<\/h3>\n<div>\n<p>Please contact our customer service team at <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a> and include your order number and shipping address in the email. We apologise for any inconvenience this has caused.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>I didn&#8217;t receive my order\/shipping confirmation email? <\/h3>\n<div>\n<p>You should receive an order confirmation email within a few minutes of placing your order and a shipping confirmation email within 24 &#8211; 48 business hours. The exceptions are orders placed during a weekend or holiday, which may not ship until the following Monday. If you don&#8217;t receive either email within those timeframes: &#8211; Start by checking your spam\/junk folder. &#8211; If you use multiple email addresses, make sure you&#8217;re checking the right inbox. If Still nothing? Please do get in touch with us at <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a> and we&#8217;ll look into it for you.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h5>Believe what the world is saying<\/h5>\n<h2>#Bevasimpact<\/h2>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"section_image_column\":\"hide\",\"section_width\":\"fullwidth\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"FAQS HOME\",\"content_de_de\":\"FAQ Hauptseite\",\"icon\":\"arrow-left\",\"icon_align\":\"left\",\"link\":\"faqs\\\/\"},\"source_extended\":{\"props\":{\"link\":{\"filters\":{\"search\":\"\"},\"name\":\"link\",\"query\":{\"name\":\"pages.customPage\",\"arguments\":{\"users\":[],\"users_operator\":\"IN\",\"offset\":0,\"order\":\"date\",\"order_direction\":\"DESC\",\"id\":2415}}}}}}],\"name\":\"Faq home button\"}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-column {\\n        display: none!important;\\n    }\\n}\",\"image_position\":\"center-center\",\"position_sticky\":\"row\",\"position_sticky_breakpoint\":\"\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"module_position\",\"props\":{\"breakpoint\":\"m\",\"content\":\"builder-4\",\"layout\":\"stack\"},\"name\":\"FAQ - Widget\"}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"FAQs\",\"margin_remove_bottom\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"emphasis\",\"title_element\":\"h5\",\"title_style\":\"h5\"},\"name\":\"Strap\"},{\"type\":\"headline\",\"props\":{\"margin\":\"medium\",\"margin_remove_top\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"primary\",\"title_element\":\"h1\",\"title_style\":\"h2\"},\"source_extended\":{\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\",\"query\":{\"name\":\"pages.singlePage\"}}}},\"source\":[]},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-item {\\n    border-top: 1px solid #D2D2D2;\\n    padding-top: 20px;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":true,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Currently BEVAS offers international shipping to;<\\\/p>\\n\n\n<p>Austria<br \\\/>Belgium<br \\\/>Croatia<br \\\/>Czech Republic<br \\\/>Denmark<br \\\/>France<br \\\/>Germany<br \\\/>Liechtenstein<br \\\/>Luxembourg<br \\\/>Netherlands<br \\\/>Poland<br \\\/>Spain<br \\\/>Switzerland<br \\\/>UK<\\\/p>\\n\n\n<p>If you have any specific questions about international shipping options, delivery times, or any related inquiries, please contact our customer service team at <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a>.<\\\/p>\",\"content_de_de\":\"\n\n<p>Derzeit bietet BEVAS internationalen Versand in folgende L\\u00e4nder an:<\\\/p>\\n\n\n<ul>\\n\n\n<li>\\u00d6sterreich<\\\/li>\\n\n\n<li>Belgien<\\\/li>\\n\n\n<li>Kroatien<\\\/li>\\n\n\n<li>Tschechische Republik<\\\/li>\\n\n\n<li>D\\u00e4nemark<\\\/li>\\n\n\n<li>Frankreich<\\\/li>\\n\n\n<li>Deutschland<\\\/li>\\n\n\n<li>Liechtenstein<\\\/li>\\n\n\n<li>Luxemburg<\\\/li>\\n\n\n<li>Niederlande<\\\/li>\\n\n\n<li>Polen<\\\/li>\\n\n\n<li>Spanien<\\\/li>\\n\n\n<li>Schweiz<\\\/li>\\n\n\n<li>Vereinigtes K\\u00f6nigreich<\\\/li>\\n<\\\/ul>\\n\n\n<p>F\\u00fcr spezifische Fragen zu internationalen Versandoptionen, Lieferzeiten oder sonstigen damit verbundenen Anliegen bitte unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\" rel=\\\"noopener\\\">Kundenservice<\\\/a> kontaktieren.<\\\/p>\",\"title\":\"Is BEVAS coffee available for international shipping?\",\"title_de_de\":\"In welchen L\\u00e4ndern ist BEVAS Kaffee lieferbar?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of \\u20ac40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.<\\\/p>\",\"content_de_de\":\"\n\n<p>Die Versandkosten werden w\\u00e4hrend des Bestellvorgangs berechnet und richten sich nach Ihrem Versandort. Wir bieten kostenlosen Versand innerhalb Deutschlands f\\u00fcr Bestellungen ab 40 \\u20ac an. Kostenloser Versand in andere L\\u00e4nder ist je nach Standort und Bestellwert m\\u00f6glich. F\\u00fcr internationale Lieferungen gelten h\\u00f6here Mindestbestellwerte.<\\\/p>\",\"title\":\"How much is the shipping cost?\",\"title_de_de\":\"Wie viel kostet die Lieferung?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of \\u20ac40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.<\\\/p>\",\"content_de_de\":\"\n\n<p>Die Versandkosten werden w\\u00e4hrend des Bestellvorgangs berechnet und richten sich nach Ihrem Versandort. Wir bieten kostenlosen Versand innerhalb Deutschlands f\\u00fcr Bestellungen ab 40 \\u20ac an. Kostenloser Versand in andere L\\u00e4nder ist je nach Standort und Bestellwert m\\u00f6glich. F\\u00fcr internationale Lieferungen gelten h\\u00f6here Mindestbestellwerte.<\\\/p>\",\"title\":\"What is the minimum order to get free shipping? \",\"title_de_de\":\"Wie viel betr\\u00e4gt der Mindestbestellwert f\\u00fcr eine kostenlose Lieferung?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Most orders placed in the early morning or early afternoon may ship the same day or within 24 business hours. Orders placed on Friday late afternoon, evening, or during the weekend ship the following business day. If your order hasn't shipped after 4 business days, get in touch with us by using the Contact Us form. Note that we cannot modify an order once it's been placed.<\\\/p>\",\"content_de_de\":\"\n\n<p>Bestellungen, die am Morgen oder am fr\\u00fchen Nachmittag aufgegeben werden, werden m\\u00f6glicherweise noch am selben Tag oder innerhalb von 24 Stunden versendet. Bestellungen, die am Freitagnachmittag, abends oder am Wochenende aufgegeben werden, werden am n\\u00e4chsten Werktag versendet. Wenn die Bestellung nach vier Werktagen nicht versandt wurde, bitte \\u00fcber das <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kontaktformular<\\\/a> melden. Wir k\\u00f6nnen eine Bestellung nicht mehr \\u00e4ndern, sobald sie aufgegeben wurde.<\\\/p>\",\"title\":\"When will my order ship? \",\"title_de_de\":\"Wann wird meine Bestellung versendet?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Currently BEVAS offers international shipping to;<\\\/p>\\n\n\n<p>Austria<br \\\/>Belgium<br \\\/>Croatia<br \\\/>Czech Republic<br \\\/>Denmark<br \\\/>France<br \\\/>Germany<br \\\/>Liechtenstein<br \\\/>Luxembourg<br \\\/>Netherlands<br \\\/>Poland<br \\\/>Spain<br \\\/>Switzerland<br \\\/>UK<\\\/p>\\n\n\n<p>When placing an order the delivery address will be requested and depending on the weight of an order, the delivery cost will be displayed and for orders over certain limits your order may qualify for FREE delivery which will also be displayed.<\\\/p>\",\"content_de_de\":\"\n\n<p>Derzeit bietet BEVAS internationalen Versand in folgende L\\u00e4nder an:<\\\/p>\\n\n\n<ul>\\n\n\n<li>\\u00d6sterreich<\\\/li>\\n\n\n<li>Belgien<\\\/li>\\n\n\n<li>Kroatien<\\\/li>\\n\n\n<li>Tschechische Republik<\\\/li>\\n\n\n<li>D\\u00e4nemark<\\\/li>\\n\n\n<li>Frankreich<\\\/li>\\n\n\n<li>Deutschland<\\\/li>\\n\n\n<li>Liechtenstein<\\\/li>\\n\n\n<li>Luxemburg<\\\/li>\\n\n\n<li>Niederlande<\\\/li>\\n\n\n<li>Polen<\\\/li>\\n\n\n<li>Spanien<\\\/li>\\n\n\n<li>Schweiz<\\\/li>\\n\n\n<li>Vereinigtes K\\u00f6nigreich<\\\/li>\\n<\\\/ul>\\n\n\n<p>Bei der Bestellung wird die Lieferadresse abgefragt, und je nach Gewicht der Bestellung werden die Lieferkosten angezeigt. Ab einem bestimmten Bestellwert kann Ihre Bestellung f\\u00fcr eine KOSTENLOSE Lieferung qualifizieren, was ebenfalls angezeigt wird.<\\\/p>\",\"title\":\"Are there any restrictions on shipping to certain countries? \",\"title_de_de\":\"Gibt es Beschr\\u00e4nkungen beim Versand in bestimmte L\\u00e4nder?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>For deliveries within the EU and certain NON EU countries there should be no customs fees, however, for certain NON EU countries a customs fee maybe required. When placing an order before the checkout if there are any additional fees to be paid it will be displayed.<\\\/p>\",\"content_de_de\":\"\n\n<p>F\\u00fcr Lieferungen innerhalb der EU und in bestimmte Nicht-EU-L\\u00e4nder sollten keine Zollgeb\\u00fchren anfallen, f\\u00fcr bestimmte Nicht-EU-L\\u00e4nder k\\u00f6nnte jedoch eine Zollgeb\\u00fchr erhoben werden. <span style=\\\"font-weight: 400;\\\">Im Bestellprozess wird angezeigt, ob zus\\u00e4tzliche Geb\\u00fchren anfallen.<\\\/span><\\\/p>\",\"title\":\"Do I have to pay customs fees for orders? \",\"title_de_de\":\" Muss ich f\\u00fcr Bestellungen Zollgeb\\u00fchren zahlen?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Unfortunately, we cannot update the shipping address once an order is complete and paid for. If your order has not shipped, please contact our customer service team at <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a>. If the order has shipped, you can contact the shipping providers directly and ask them to update their delivery instructions.<\\\/p>\",\"content_de_de\":\"\n\n<p>Leider k\\u00f6nnen wir die Versandadresse nicht mehr aktualisieren, sobald eine Bestellung abgeschlossen ist und bezahlt wurde. Wenn die Bestellung noch nicht verschickt wurde, bitte unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kundenservice<\\\/a> kontaktieren. Wenn die Bestellung bereits versendet wurde, bitte direkt an den Versanddienstleister wenden und die Lieferanweisungen aktualisieren.<\\\/p>\",\"title\":\"Can I change my shipping address? \",\"title_de_de\":\"Kann ich meine Versandadresse \\u00e4ndern?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Shipping time can take 3-5 business days for our standard shipping\\\/free shipping option within the EU, this can take 5-10 business days for non EU orders.<\\\/p>\",\"content_de_de\":\"\n\n<p>Die Versandzeit betr\\u00e4gt in der Regel drei bis f\\u00fcnf Werktage f\\u00fcr unsere Standardversandkosten oder den kostenfreien Versand innerhalb der EU. Der Versand au\\u00dferhalb der EU kann f\\u00fcnf bis zehn Werktage dauern.<\\\/p>\",\"title\":\"How quickly will I receive my order? \",\"title_de_de\":\"Wie schnell erhalte ich meine Bestellung?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Please contact our customer service team at <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a> and include your order number and shipping address in the email. We apologise for any inconvenience this has caused.<\\\/p>\",\"content_de_de\":\"\n\n<p>Bitte unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kundenservice<\\\/a> kontaktieren und die\\u00a0 Bestellnummer und Versandadresse angeben. Wir entschuldigen uns f\\u00fcr eventuelle Unannehmlichkeiten.<\\\/p>\",\"title\":\"I never received my order. What should I do?\",\"title_de_de\":\" Ich habe meine Bestellung nie erhalten. Was soll ich tun?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>You should receive an order confirmation email within a few minutes of placing your order and a shipping confirmation email within 24 - 48 business hours. The exceptions are orders placed during a weekend or holiday, which may not ship until the following Monday. If you don't receive either email within those timeframes: - Start by checking your spam\\\/junk folder. - If you use multiple email addresses, make sure you're checking the right inbox. If Still nothing? Please do get in touch with us at <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a> and we'll look into it for you.<\\\/p>\",\"content_de_de\":\"\n\n<p>Wenige Minuten nach der Bestellung wird die Bestellbest\\u00e4tigungs-E-Mail verschickt und innerhalb von 24\\u201372 Stunden eine Versandbest\\u00e4tigungs-E-Mail. Ausnahmen sind Bestellungen, die am Wochenende oder an Feiertagen aufgegeben wurden und m\\u00f6glicherweise erst am folgenden Montag verschickt werden. Sollten die E-Mails innerhalb dieser Zeitr\\u00e4ume nicht eingetroffen sein:<\\\/p>\\n\n\n<ul>\\n\n\n<li>Bitte zuerst Spam- oder Junk-Ordner \\u00fcberpr\\u00fcfen.<\\\/li>\\n\n\n<li>Bei mehreren E-Mail Adressen sicherstellen, dass im richtigen Postfach gesucht wird.<\\\/li>\\n\n\n<li>Unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kundenservice<\\\/a> kontaktieren. Wir pr\\u00fcfen die Bestellung.<\\\/li>\\n<\\\/ul>\",\"title\":\"I didn't receive my order\\\/shipping confirmation email? \",\"title_de_de\":\"Ich habe keine Bestell- bzw. Versandbest\\u00e4tigungs-E-Mail erhalten. 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