{"id":2447,"date":"2023-08-25T15:57:01","date_gmt":"2023-08-25T14:57:01","guid":{"rendered":"https:\/\/bevas.com\/en\/?page_id=2447"},"modified":"2025-04-03T16:55:33","modified_gmt":"2025-04-03T15:55:33","slug":"returns","status":"publish","type":"page","link":"https:\/\/bevas.com\/de\/faqs\/ruckgaben\/","title":{"rendered":"R\u00fcckgaben"},"content":{"rendered":"<p>\n    <a href=\"\/faqs\/\">FAQS HOME<\/a>\n<\/p>\n<h5>FAQs<\/h5>\n<ul>\n<li>\n<h3>What&#8217;s your return policy? <\/h3>\n<div>\n<p>At Bevas we strive to provide you with the highest quality products. We want you to be completely satisfied with all of your purchases. If you are not satisfied with your order for any reason, please review our refund policy for resolution.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How do I make a return?<\/h3>\n<div>\n<p>For all return requests and inquiries, please contact our customer support team at <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Can I make an exchange? <\/h3>\n<div>\n<p>If you receive coffee products that do not match your order or you wish to exchange your products for different Bevas products, please contact us within 15 days of receiving the order. We will arrange for the correct products to be sent to you, and you will be required to return the items. For all exchange requests and inquiries, please contact our customer support team at\u00a0 <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">BEVAS.com\/contact-us<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>When will I get my refund? <\/h3>\n<div>\n<p>Unopened and Undamaged Coffee bags and Nespresso boxes are eligible for refund by sending your products back to us within 30 days of receipt. You can expect a full refund within 45 days after we receive and inspected your returned merchandise.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h5>Believe what the world is saying<\/h5>\n<h2>#Bevasimpact<\/h2>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"section_image_column\":\"hide\",\"section_width\":\"fullwidth\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"FAQS HOME\",\"content_de_de\":\"FAQ Hauptseite\",\"icon\":\"arrow-left\",\"icon_align\":\"left\",\"link\":\"faqs\\\/\"},\"source_extended\":{\"props\":{\"link\":{\"filters\":{\"search\":\"\"},\"name\":\"link\",\"query\":{\"name\":\"pages.customPage\",\"arguments\":{\"users\":[],\"users_operator\":\"IN\",\"offset\":0,\"order\":\"date\",\"order_direction\":\"DESC\",\"id\":2415}}}}}}],\"name\":\"Faq home button\"}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-column {\\n        display: none!important;\\n    }\\n}\",\"image_position\":\"center-center\",\"position_sticky\":\"row\",\"position_sticky_breakpoint\":\"\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"module_position\",\"props\":{\"breakpoint\":\"m\",\"content\":\"builder-4\",\"layout\":\"stack\"},\"name\":\"FAQ - Widget\"}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"FAQs\",\"margin_remove_bottom\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"emphasis\",\"title_element\":\"h5\",\"title_style\":\"h5\"},\"name\":\"Strap\"},{\"type\":\"headline\",\"props\":{\"content_de_de\":\"R\\u00fcckgabe\",\"margin\":\"medium\",\"margin_remove_top\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"primary\",\"title_element\":\"h1\",\"title_style\":\"h2\"},\"source_extended\":{\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\",\"query\":{\"name\":\"pages.singlePage\"}}}},\"source\":[]},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-item {\\n    border-top: 1px solid #D2D2D2;\\n    padding-top: 20px;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":true,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>At Bevas we strive to provide you with the highest quality products. We want you to be completely satisfied with all of your purchases. If you are not satisfied with your order for any reason, please review our refund policy for resolution.<\\\/p>\",\"content_de_de\":\"\n\n<p>Bei BEVAS bem\\u00fchen wir uns, Produkte von h\\u00f6chster Qualit\\u00e4t anzubieten. Wir m\\u00f6chten, dass unsere Kundinnen und Kunden mit ihren Eink\\u00e4ufen vollkommen zufrieden sind.\\u00a0<span style=\\\"font-weight: 400;\\\">Falls dies aus irgendeinem Grund nicht der Fall sein sollte, \\u00fcberpr\\u00fcfe bitte unsere <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/refund-policy\\\/\\\">R\\u00fcckerstattungsrichtlinien<\\\/a>.\\u00a0<\\\/span><\\\/p>\",\"title\":\"What's your return policy? \",\"title_de_de\":\"Was sind die R\\u00fcckgaberichtlinien?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>For all return requests and inquiries, please contact our customer support team at <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a>.<\\\/p>\",\"content_de_de\":\"\n\n<p>F\\u00fcr alle R\\u00fccksendeanfragen bitte unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kundenservice<\\\/a> kontaktieren.<\\\/p>\",\"title\":\"How do I make a return?\",\"title_de_de\":\"Wie kann ich eine R\\u00fcckgabe vornehmen?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>If you receive coffee products that do not match your order or you wish to exchange your products for different Bevas products, please contact us within 15 days of receiving the order. We will arrange for the correct products to be sent to you, and you will be required to return the items. For all exchange requests and inquiries, please contact our customer support team at\\u00a0 <a href=\\\"https:\\\/\\\/bevas.com\\\/en\\\/contact-us\\\/\\\">BEVAS.com\\\/contact-us<\\\/a>.<\\\/p>\",\"content_de_de\":\"\n\n<p>Bevas Produkte, die nicht der Bestellung entsprechen, k\\u00f6nnen innerhalb von 15 Tagen nach Erhalt der Bestellung umgetauscht werden. Wir organisieren die richtigen Produkte und unterst\\u00fctzen bei der R\\u00fccksendung der falschen Artikel. F\\u00fcr alle Umtauschanfragen bitte unseren <a href=\\\"https:\\\/\\\/bevas.com\\\/de\\\/kontakt\\\/\\\">Kundenservice<\\\/a> kontaktieren.<\\\/p>\",\"title\":\"Can I make an exchange? \",\"title_de_de\":\"Kann ich einen bereits gekauften Artikel umtauschen?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Unopened and Undamaged Coffee bags and Nespresso boxes are eligible for refund by sending your products back to us within 30 days of receipt. You can expect a full refund within 45 days after we receive and inspected your returned merchandise.<\\\/p>\",\"content_de_de\":\"\n\n<p>Unge\\u00f6ffnete und unbesch\\u00e4digte Kaffeepackungen sowie Nespresso<span>\\u00ae<\\\/span> Boxen k\\u00f6nnen innerhalb von 30 Tagen nach Erhalt zur\\u00fcckgesendet werden. Die vollst\\u00e4ndige R\\u00fcckerstattung erfolgt innerhalb von 45 Tagen nachdem wir die zur\\u00fcckgesendeten Artikel erhalten und \\u00fcberpr\\u00fcft haben.<\\\/p>\",\"title\":\"When will I get my refund? \",\"title_de_de\":\"Wann erhalte ich meine R\\u00fcckerstattung?\"}}]}]}],\"props\":{\"column_gap\":\"large\",\"layout\":\"1-3,2-3\"}}],\"name\":\"FAQ\"},{\"type\":\"section\",\"props\":{\"css\":\".el-section {\\n    background-color: var(--color-blue-gray);\\n}\",\"image_position\":\"center-center\",\"padding\":\"large\",\"section_image_column\":\"hide\",\"section_width\":\"x-large\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"default\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Believe what the world is saying\",\"content_de_de\":\"Welchen Unterschied macht dein Kaffee?\",\"margin_remove_bottom\":true,\"text_align\":\"center\",\"title_color\":\"emphasis\",\"title_element\":\"h5\",\"title_style\":\"h5\"},\"name\":\"Strap\"},{\"type\":\"headline\",\"props\":{\"block_align\":\"center\",\"class\":\"custom-overlay\",\"content\":\"#Bevasimpact\",\"css\":\".el-element {\\n    color: var(--color-red, #EE462D);\\n    text-transform: uppercase;\\n}\\n\\n@media (max-width: 640px) {\\n   .el-element {\\n        font-size: 1em;\\n    }\\n}\",\"margin\":\"small\",\"margin_remove_top\":false,\"maxwidth\":\"2xlarge\",\"text_align\":\"center\",\"title_element\":\"h2\",\"title_style\":\"h2\"},\"name\":\"#Beavasimpact\"}]}]}]}],\"version\":\"4.3.6\",\"yooessentialsVersion\":\"2.2.7\"} --><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Hier beantworten wir Fragen zu R\u00fcckgaben bei Bevas.<\/p>\n","protected":false},"author":6,"featured_media":11321,"parent":2415,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":3,"footnotes":""},"class_list":["post-2447","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/pages\/2447","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/comments?post=2447"}],"version-history":[{"count":47,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/pages\/2447\/revisions"}],"predecessor-version":[{"id":12243,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/pages\/2447\/revisions\/12243"}],"up":[{"embeddable":true,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/pages\/2415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/media\/11321"}],"wp:attachment":[{"href":"https:\/\/bevas.com\/de\/wp-json\/wp\/v2\/media?parent=2447"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}