{"id":2426,"date":"2023-08-25T15:03:34","date_gmt":"2023-08-25T14:03:34","guid":{"rendered":"https:\/\/bevas.com\/en\/?page_id=2426"},"modified":"2025-04-03T16:56:10","modified_gmt":"2025-04-03T15:56:10","slug":"website-faqs","status":"publish","type":"page","link":"https:\/\/bevas.com\/en\/faqs\/website-faqs\/","title":{"rendered":"Website"},"content":{"rendered":"<p>\n    <a href=\"\/faqs\/\">FAQS HOME<\/a>\n<\/p>\n<h5>FAQs<\/h5>\n<ul>\n<li>\n<h3>How do I place an order?<\/h3>\n<div>\n<p>Orders can be placed on our website at <a href=\"https:\/\/BEVAS.com\/en\/shop-our-blends\">https:\/\/BEVAS.com\/en\/shop-our-blends<\/a> 24 hours a day, 7 days a week.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>I&#8217;m having trouble placing an order.<\/h3>\n<div>\n<p>What can I do? If you&#8217;re experiencing issues placing an order, please <a href=\"https:\/\/BEVAS.com\/en\/contact-us\/\">contact our customer service team<\/a> for further assistance.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How do I create an account?<\/h3>\n<div>\n<p>To create an account on <a href=\"https:\/\/BEVAS.com\">BEVAS.com<\/a> and access features such as reviewing past orders and managing your subscription, click the following link: <a href=\"https:\/\/BEVAS.com\/en\/my-account\/register\">https:\/\/BEVAS.com\/en\/my-account\/register<\/a>. After signing up, you&#8217;ll receive an email to verify your account. Follow the provided steps to complete the verification process and gain access to your account.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>Where can I see my order history?<\/h3>\n<div>\n<p>Reviewing your past orders is simple. After logging into your account via this link: <a href=\"https:\/\/BEVAS.com\/en\/my-account\/\">https:\/\/BEVAS.com\/en\/my-account\/<\/a>, navigate to the &#8216;Orders&#8217; tab on the left side of the page. Here, you can easily access your past, recent, and pending orders. If your email address isn&#8217;t recognised by the system, please ensure you&#8217;re registered on our website using this link: <a href=\"https:\/\/BEVAS.com\/en\/my-account\/register\">https:\/\/BEVAS.com\/en\/my-account\/register<\/a>.<\/p>\n<\/div>\n<\/li>\n<li>\n<h3>How do I reset my password? Experiencing difficulty logging in?<\/h3>\n<div>\n<p>Clicking on the following link: <a href=\"https:\/\/BEVAS.com\/en\/my-account\/lost-password\/\">https:\/\/BEVAS.com\/en\/my-account\/lost-password\/<\/a>. If your email address isn&#8217;t recognised by the system, please ensure you&#8217;ve registered on our website using this link: <a href=\"https:\/\/BEVAS.com\/en\/my-account\/register\">https:\/\/BEVAS.com\/en\/my-account\/register<\/a>. If you continue to experience difficulties contact <a href=\"https:\/\/bevas.com\/en\/contact-us\/\">customer service<\/a>.<\/p>\n<\/div>\n<\/li>\n<\/ul>\n<h5>Believe what the world is saying<\/h5>\n<h2>#Bevasimpact<\/h2>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"section_image_column\":\"hide\",\"section_width\":\"fullwidth\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"xlarge\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"button\",\"props\":{\"grid_column_gap\":\"small\",\"grid_row_gap\":\"small\",\"margin\":\"default\"},\"children\":[{\"type\":\"button_item\",\"props\":{\"button_style\":\"primary\",\"content\":\"FAQS HOME\",\"content_de_de\":\"FAQ Hauptseite\",\"icon\":\"arrow-left\",\"icon_align\":\"left\",\"link\":\"faqs\\\/\"},\"source_extended\":{\"props\":{\"link\":{\"filters\":{\"search\":\"\"},\"name\":\"link\",\"query\":{\"name\":\"pages.customPage\",\"arguments\":{\"users\":[],\"users_operator\":\"IN\",\"offset\":0,\"order\":\"date\",\"order_direction\":\"DESC\",\"id\":2415}}}}}}]}]}]},{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"css\":\"@media (max-width: 960px) {\\n    .el-column {\\n        display: none!important;\\n    }\\n}\",\"image_position\":\"center-center\",\"position_sticky\":\"row\",\"position_sticky_breakpoint\":\"\",\"width_medium\":\"1-3\"},\"children\":[{\"type\":\"module_position\",\"props\":{\"breakpoint\":\"m\",\"content\":\"builder-4\",\"layout\":\"stack\"},\"name\":\"FAQ - Widget\"}]},{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\",\"width_medium\":\"2-3\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"FAQs\",\"content_de_de\":\"FAQS\",\"margin_remove_bottom\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"emphasis\",\"title_element\":\"h5\",\"title_style\":\"h5\"},\"name\":\"Strap\"},{\"type\":\"headline\",\"props\":{\"margin\":\"medium\",\"margin_remove_top\":true,\"text_align\":\"left\",\"text_align_breakpoint\":\"m\",\"text_align_fallback\":\"center\",\"title_color\":\"primary\",\"title_element\":\"h1\",\"title_style\":\"h2\"},\"source_extended\":{\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\",\"query\":{\"name\":\"pages.singlePage\"}}}},\"source\":{}},{\"type\":\"accordion\",\"props\":{\"collapsible\":true,\"content_column_breakpoint\":\"m\",\"css\":\".el-item {\\n    border-top: 1px solid #D2D2D2;\\n    padding-top: 20px;\\n}\",\"image_align\":\"top\",\"image_grid_breakpoint\":\"m\",\"image_grid_width\":\"1-2\",\"image_svg_color\":\"emphasis\",\"link_style\":\"default\",\"link_text\":\"Read more\",\"multiple\":true,\"show_image\":true,\"show_link\":true},\"children\":[{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Orders can be placed on our website at <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/shop-our-blends\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/shop-our-blends<\\\/a> 24 hours a day, 7 days a week.<\\\/p>\",\"content_de_de\":\"\n\n<p>Bestellungen k\\u00f6nnen rund um die Uhr, sieben Tage die Woche, auf unserer <a href=\\\"https:\\\/\\\/www.bevas.com\\\/de\\\/shop-our-blends\\\">Website<\\\/a> aufgegeben werden.<\\\/p>\",\"title\":\"How do I place an order?\",\"title_de_de\":\"Wie gebe ich eine Bestellung auf?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>What can I do? If you're experiencing issues placing an order, please <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/contact-us\\\/\\\">contact our customer service team<\\\/a> for further assistance.<\\\/p>\",\"content_de_de\":\"\n\n<p><span style=\\\"font-weight: 400;\\\">Wenn Probleme beim Aufgeben einer Bestellung auftreten, bitte unseren <a href=\\\"https:\\\/\\\/BEVAS.com\\\/de\\\/kontakt\\\">Kundenservice<\\\/a> kontaktieren.<\\\/span><\\\/p>\",\"title\":\"I'm having trouble placing an order.\",\"title_de_de\":\"Was tue ich, wenn ich Probleme mit dem Abschluss einer Bestellung habe?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>To create an account on <a href=\\\"https:\\\/\\\/BEVAS.com\\\">BEVAS.com<\\\/a> and access features such as reviewing past orders and managing your subscription, click the following link: <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register<\\\/a>. After signing up, you'll receive an email to verify your account. Follow the provided steps to complete the verification process and gain access to your account.<\\\/p>\",\"content_de_de\":\"\n\n<p>Um ein Konto auf <a href=\\\"https:\\\/\\\/BEVAS.com\\\/\\\">BEVAS.com<\\\/a> zu erstellen und Funktionen wie Bestellhistorie oder Abonnementverwaltung zu nutzen, diesem <a href=\\\"https:\\\/\\\/BEVAS.com\\\/de\\\/my-account\\\/register\\\">Link<\\\/a> folgen. Nach der Anmeldung das Konto per E-Mail best\\u00e4tigen und den Anweisungen zur Verifizierung folgen, um Zugriff auf das Konto zu erhalten.<\\\/p>\",\"title\":\"How do I create an account?\",\"title_de_de\":\"Wie erstelle ich ein Kundenkonto?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Reviewing your past orders is simple. After logging into your account via this link: <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/<\\\/a>, navigate to the 'Orders' tab on the left side of the page. Here, you can easily access your past, recent, and pending orders. If your email address isn't recognised by the system, please ensure you're registered on our website using this link: <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register<\\\/a>.<\\\/p>\",\"content_de_de\":\"\n\n<p>Das \\u00dcberpr\\u00fcfen vergangener Bestellungen ist einfach. \\u00dcber diesen <a href=\\\"https:\\\/\\\/BEVAS.com\\\/de\\\/my-account\\\/\\\">Link<\\\/a> einloggen\\u00a0und zur Registerkarte <em>Bestellungen <\\\/em>im linken Bereich der Seite navigieren. Hier erscheinen vergangene, aktuelle und ausstehende Bestellungen. Wird die E-Mail-Adresse nicht vom System erkannt, bitte sicherstellen, dass das Konto \\u00fcber diesen <a href=\\\"https:\\\/\\\/BEVAS.com\\\/de\\\/my-account\\\/register\\\">Link<\\\/a> registriert ist.<\\\/p>\",\"title\":\"Where can I see my order history?\",\"title_de_de\":\"Wo finde ich eine Liste meiner vergangenen Bestellungen?\"}},{\"type\":\"accordion_item\",\"props\":{\"content\":\"\n\n<p>Clicking on the following link: <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/lost-password\\\/\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/lost-password\\\/<\\\/a>. If your email address isn't recognised by the system, please ensure you've registered on our website using this link: <a href=\\\"https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register\\\">https:\\\/\\\/BEVAS.com\\\/en\\\/my-account\\\/register<\\\/a>. 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Orders can be placed on our website at https:\/\/BEVAS.com\/en\/shop-our-blends 24 hours a day, 7 days a week. I&#8217;m having trouble placing an order. What can I do? If you&#8217;re experiencing issues placing an order, please contact our customer service team for further assistance. How do I [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1709,"parent":2415,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":7,"footnotes":""},"class_list":["post-2426","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/comments?post=2426"}],"version-history":[{"count":63,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2426\/revisions"}],"predecessor-version":[{"id":12246,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2426\/revisions\/12246"}],"up":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2415"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/media\/1709"}],"wp:attachment":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/media?parent=2426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}