{"id":2724,"date":"2023-09-14T11:54:32","date_gmt":"2023-09-14T10:54:32","guid":{"rendered":"https:\/\/bevas.com\/en\/?page_id=2724"},"modified":"2024-03-12T16:51:16","modified_gmt":"2024-03-12T16:51:16","slug":"live-chat-policy","status":"publish","type":"page","link":"https:\/\/bevas.com\/en\/live-chat-policy\/","title":{"rendered":"Live Chat Policy"},"content":{"rendered":"<h1>Contact us<\/h1>\n<div>\n<p><strong>Effective:\u00a0 1st September 2023<\/strong><br \/><strong>Updated:\u00a0 12th March 2024<\/strong><\/p>\n<\/div>\n<ul>\n<li>\n<p><a href=\"#acceptance\">1. Acceptance of Terms<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#use\">2. Use of the Live Chat Service<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#privacy\">3. Privacy and Data<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#user\">4. User Conduct<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#intellectual\">5. Intellectual Property<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#termination\">6. Termination<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#changes\">7. Changes to Terms and Conditions<\/a><\/p>\n<\/li>\n<li>\n<p><a href=\"#contact\">8. Contact Information<\/a><\/p>\n<\/li>\n<\/ul>\n<div>\n<h3 id=\"acceptance\">1. ACCEPTANCE OF TERMS<\/h3>\n<p>By using BEVAS Live Chat, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with these terms and conditions, please do not use our live chat service.<\/p>\n<h3 id=\"use\">2. USE OF THE LIVE CHAT SERVICE<\/h3>\n<p>2.1. BEVAS provides this live chat service for customer support, inquiries, and information purposes only.<\/p>\n<p>2.2. You agree to use the live chat service in a legal and respectful manner and not engage in any behaviour that violates any applicable laws or regulations.<\/p>\n<h3 id=\"privacy\">3. PRIVACY AND DATA<\/h3>\n<p>3.1. We may collect and process personal data as described in our Privacy Policy. By using the live chat service, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.<\/p>\n<h3 id=\"user\">4. USER CONDUCT<\/h3>\n<p>4.1. You agree not to use the live chat service for any purpose that is unlawful, harmful, or in violation of these terms and conditions.<\/p>\n<p>4.2. You agree not to disrupt or interfere with the operation of the live chat service, including transmitting any harmful code or engaging in spamming or other abusive behaviour.<\/p>\n<p>4.3 You agree to be respectful and conduct yourself according with our live chat agents.<\/p>\n<h3 id=\"intellectual\">5. INTELLECTUAL PROPERTY<\/h3>\n<p>5.1. All content provided through the live chat service, including text, images, logos, product information, and trademarks, is the exclusive property of BEVAS and is protected by copyright and trademarks.<\/p>\n<p>5.2. You may not use, reproduce, redistribute, or modify any content or information from the live chat service without our prior written approval.<\/p>\n<h3 id=\"termination\">6. TERMINATION<\/h3>\n<p>6.1. BEVAS reserves the right to terminate or suspend access to the live chat service at any time, for any reason, without notice.<\/p>\n<p>6.2. You may terminate your use of the live chat service at any time.<\/p>\n<h3 id=\"changes\">7. CHANGES TO TERMS AND CONDITIONS<\/h3>\n<p>BEVAS reserves the right to modify or update these terms and conditions at any time. It is your responsibility to review these terms from time to time for any modifications.<\/p>\n<h3 id=\"contact\">8. CONTACT INFORMATION<\/h3>\n<p>If you have any questions or concerns about these Terms and Conditions or the live chat service, please contact our customer service team by Email at: <a href=\"mailto:customerservice@BEVAS.com\"><b>customerservice@BEVAS.com<\/b><\/a> or by telephone at: <a href=\"tel:+493020994653\"><b>+49 302 099 4653.<\/b><\/a><\/p>\n<p>By using BEVAS Live Chat, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use our live chat service.<\/p>\n<\/div>\n<h5>Believe what the world is saying<\/h5>\n<h2>#Bevasimpact<\/h2>\n<p><!--more--><br \/>\n<!-- {\"type\":\"layout\",\"children\":[{\"type\":\"section\",\"props\":{\"image_position\":\"center-center\",\"section_check\":false,\"section_image_column\":\"hide\",\"section_width\":\"small\",\"style\":\"default\",\"title_breakpoint\":\"xl\",\"title_position\":\"top-left\",\"title_rotation\":\"left\",\"vertical_align\":\"middle\",\"width\":\"large\"},\"children\":[{\"type\":\"row\",\"children\":[{\"type\":\"column\",\"props\":{\"image_position\":\"center-center\",\"position_sticky_breakpoint\":\"m\"},\"children\":[{\"type\":\"headline\",\"props\":{\"content\":\"Contact us\",\"margin\":\"large\",\"margin_remove_bottom\":true,\"margin_remove_top\":false,\"title_color\":\"primary\",\"title_element\":\"h1\",\"title_style\":\"h2\"},\"source_extended\":{\"props\":{\"content\":{\"filters\":{\"search\":\"\"},\"name\":\"title\",\"query\":{\"name\":\"pages.singlePage\"}}}},\"source\":{}},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<p><strong>Effective:\\u00a0 1st September 2023<\\\/strong><br \\\/><strong>Updated:\\u00a0 12th March 2024<\\\/strong><\\\/p>\",\"content_de_de\":\"\n\n<p><strong>In Kraft getreten: September 2023<br \\\/><\\\/strong><strong>Aktualisiert: M\\u00e4rz 2024<\\\/strong><\\\/p>\",\"margin\":\"default\"}},{\"type\":\"nav\",\"props\":{\"css\":\".el-item {\\n  font-size: 16px;\\n}\",\"grid\":\"1\",\"image_margin\":false,\"image_vertical_align\":true,\"nav_style\":\"default\",\"show_image\":true,\"show_meta\":true},\"children\":[{\"type\":\"nav_item\",\"props\":{\"content\":\"1. 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Changes to Terms and Conditions\",\"content_de_de\":\"7. \\u00c4nderungen der Konditionen\",\"link\":\"#changes\"}},{\"type\":\"nav_item\",\"props\":{\"content\":\"8. Contact Information\",\"content_de_de\":\"8. Kontaktinformationen\",\"link\":\"#contact\"}}]},{\"type\":\"text\",\"props\":{\"column_breakpoint\":\"m\",\"content\":\"\n\n<h3 id=\\\"acceptance\\\">1. ACCEPTANCE OF TERMS<\\\/h3>\\n\n\n<p>By using BEVAS Live Chat, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with these terms and conditions, please do not use our live chat service.<\\\/p>\\n\n\n<h3 id=\\\"use\\\">2. USE OF THE LIVE CHAT SERVICE<\\\/h3>\\n\n\n<p>2.1. BEVAS provides this live chat service for customer support, inquiries, and information purposes only.<\\\/p>\\n\n\n<p>2.2. You agree to use the live chat service in a legal and respectful manner and not engage in any behaviour that violates any applicable laws or regulations.<\\\/p>\\n\n\n<h3 id=\\\"privacy\\\">3. PRIVACY AND DATA<\\\/h3>\\n\n\n<p>3.1. We may collect and process personal data as described in our Privacy Policy. By using the live chat service, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.<\\\/p>\\n\n\n<h3 id=\\\"user\\\">4. USER CONDUCT<\\\/h3>\\n\n\n<p>4.1. You agree not to use the live chat service for any purpose that is unlawful, harmful, or in violation of these terms and conditions.<\\\/p>\\n\n\n<p>4.2. You agree not to disrupt or interfere with the operation of the live chat service, including transmitting any harmful code or engaging in spamming or other abusive behaviour.<\\\/p>\\n\n\n<p>4.3 You agree to be respectful and conduct yourself according with our live chat agents.<\\\/p>\\n\n\n<h3 id=\\\"intellectual\\\">5. INTELLECTUAL PROPERTY<\\\/h3>\\n\n\n<p>5.1. All content provided through the live chat service, including text, images, logos, product information, and trademarks, is the exclusive property of BEVAS and is protected by copyright and trademarks.<\\\/p>\\n\n\n<p>5.2. You may not use, reproduce, redistribute, or modify any content or information from the live chat service without our prior written approval.<\\\/p>\\n\n\n<h3 id=\\\"termination\\\">6. TERMINATION<\\\/h3>\\n\n\n<p>6.1. BEVAS reserves the right to terminate or suspend access to the live chat service at any time, for any reason, without notice.<\\\/p>\\n\n\n<p>6.2. You may terminate your use of the live chat service at any time.<\\\/p>\\n\n\n<h3 id=\\\"changes\\\">7. CHANGES TO TERMS AND CONDITIONS<\\\/h3>\\n\n\n<p>BEVAS reserves the right to modify or update these terms and conditions at any time. It is your responsibility to review these terms from time to time for any modifications.<\\\/p>\\n\n\n<h3 id=\\\"contact\\\">8. CONTACT INFORMATION<\\\/h3>\\n\n\n<p>If you have any questions or concerns about these Terms and Conditions or the live chat service, please contact our customer service team by Email at: <a href=\\\"mailto:customerservice@BEVAS.com\\\"><b>customerservice@BEVAS.com<\\\/b><\\\/a> or by telephone at: <a href=\\\"tel:+493020994653\\\"><b>+49 302 099 4653.<\\\/b><\\\/a><\\\/p>\\n\n\n<p>By using BEVAS Live Chat, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use our live chat service.<\\\/p>\",\"content_de_de\":\"\n\n<p><strong>1. Akzeptanz der Nutzungsbedingungen<\\\/strong><\\\/p>\\n\n\n<p>Durch die Nutzung des BEVAS-Live-Chats erkennen Sie an, dass Sie diese Bedingungen und Konditionen gelesen, verstanden und akzeptiert haben. Wenn Sie diesen Bedingungen und Konditionen nicht zustimmen, nutzen Sie bitte nicht unseren Live-Chat-Dienst.<\\\/p>\\n\n\n<p><strong>2. Nutzung des Live-Chat-Dienstes<\\\/strong><\\\/p>\\n\n\n<p>2.1. BEVAS stellt diesen Live-Chat-Dienst ausschlie\\u00dflich f\\u00fcr Kundensupport, Anfragen und Informationszwecke zur Verf\\u00fcgung.<\\\/p>\\n\n\n<p>2.2. Sie erkl\\u00e4ren sich damit einverstanden, den Live-Chat-Dienst legal und respektvoll zu nutzen und kein Verhalten zu zeigen, das gegen geltende Gesetze oder Vorschriften verst\\u00f6\\u00dft.<\\\/p>\\n\n\n<p><strong>3. Datenschutz<\\\/strong><\\\/p>\\n\n\n<p>3.1. Wir k\\u00f6nnen personenbezogene Daten gem\\u00e4\\u00df unserer Datenschutzrichtlinien erfassen und verarbeiten. Durch die Nutzung des Live-Chat-Dienstes stimmen Sie der Erfassung und Verarbeitung Ihrer personenbezogenen Daten gem\\u00e4\\u00df unserer Datenschutzrichtlinien zu.<\\\/p>\\n\n\n<p><strong>4. Verhalten im Chat<\\\/strong><\\\/p>\\n\n\n<p>4.1. Sie erkl\\u00e4ren sich damit einverstanden, den Live-Chat-Dienst nicht f\\u00fcr rechtswidrige, sch\\u00e4dliche oder gegen diese Bedingungen und Konditionen versto\\u00dfende Zwecke zu nutzen.<\\\/p>\\n\n\n<p>4.2. Sie erkl\\u00e4ren sich damit einverstanden, den Betrieb des Live-Chat-Dienstes nicht zu st\\u00f6ren oder zu beeintr\\u00e4chtigen, einschlie\\u00dflich der \\u00dcbertragung von sch\\u00e4dlichem Code, Spamming oder anderem missbr\\u00e4uchlichem Verhalten.<\\\/p>\\n\n\n<p>4.3. Sie erkl\\u00e4ren sich damit einverstanden, respektvoll zu sein und sich unseren Live-Chat-Agent:innen gegen\\u00fcber angemessen zu verhalten.<\\\/p>\\n\n\n<p><strong>5. Urheberrecht<\\\/strong><\\\/p>\\n\n\n<p>5.1. Alle \\u00fcber den Live-Chat-Dienst bereitgestellten Inhalte, einschlie\\u00dflich Text, Bilder, Logos, Produktinformationen und Marken, sind das ausschlie\\u00dfliche Eigentum von Bevas und urheber- und markenrechtlich gesch\\u00fctzt.<\\\/p>\\n\n\n<p>5.2. Sie d\\u00fcrfen keine Inhalte oder Informationen aus dem Live-Chat-Dienst ohne unsere vorherige schriftliche Genehmigung verwenden, reproduzieren, verteilen oder \\u00e4ndern.<\\\/p>\\n\n\n<p><strong>6. Beendigung<\\\/strong><\\\/p>\\n\n\n<p>6.1. BEVAS beh\\u00e4lt sich das Recht vor, den Zugang zum Live-Chat-Dienst jederzeit und aus beliebigem Grund ohne vorherige Ank\\u00fcndigung zu beenden oder auszusetzen.<\\\/p>\\n\n\n<p>6.2. Sie k\\u00f6nnen die Nutzung des Live-Chat-Dienstes jederzeit beenden.<\\\/p>\\n\n\n<p><strong>7. \\u00c4nderungen der Konditionen<\\\/strong><\\\/p>\\n\n\n<p>BEVAS beh\\u00e4lt sich das Recht vor, diese Bedingungen und Konditionen jederzeit zu \\u00e4ndern oder zu aktualisieren. Es liegt in Ihrer Verantwortung, diese Bedingungen von Zeit zu Zeit auf \\u00c4nderungen zu \\u00fcberpr\\u00fcfen.<\\\/p>\\n\n\n<p><strong>8. Kontaktinformationen<\\\/strong><\\\/p>\\n\n\n<p>Wenn Sie Fragen oder Bedenken zu diesen Bedingungen und Konditionen oder dem Live-Chat-Dienst haben, kontaktieren Sie bitte unseren Kundenservice per E-Mail unter <a href=\\\"mailto:customerservice@BEVAS.com\\\" target=\\\"_new\\\">customerservice@BEVAS.com<\\\/a> oder telefonisch unter +49 302 099 4653.<\\\/p>\\n\n\n<p>Durch die Nutzung des BEVAS-Live-Chats erkl\\u00e4ren Sie sich mit diesen Bedingungen und Konditionen einverstanden. 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Acceptance of Terms 2. Use of the Live Chat Service 3. Privacy and Data 4. User Conduct 5. Intellectual Property 6. Termination 7. Changes to Terms and Conditions 8. Contact Information 1. ACCEPTANCE OF TERMS By using BEVAS Live Chat, you acknowledge that you have [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":1713,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"iawp_total_views":9,"footnotes":""},"class_list":["post-2724","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2724","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/comments?post=2724"}],"version-history":[{"count":42,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2724\/revisions"}],"predecessor-version":[{"id":10823,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/pages\/2724\/revisions\/10823"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/media\/1713"}],"wp:attachment":[{"href":"https:\/\/bevas.com\/en\/wp-json\/wp\/v2\/media?parent=2724"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}