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Live Chat Policy

Effective:  1st September 2023
Updated:  12th March 2024

1. ACCEPTANCE OF TERMS

By using BEVAS Live Chat, you acknowledge that you have read, understood, and agree to these terms and conditions. If you do not agree with these terms and conditions, please do not use our live chat service.

2. USE OF THE LIVE CHAT SERVICE

2.1. BEVAS provides this live chat service for customer support, inquiries, and information purposes only.

2.2. You agree to use the live chat service in a legal and respectful manner and not engage in any behaviour that violates any applicable laws or regulations.

3. PRIVACY AND DATA

3.1. We may collect and process personal data as described in our Privacy Policy. By using the live chat service, you consent to the collection and processing of your personal data in accordance with our Privacy Policy.

4. USER CONDUCT

4.1. You agree not to use the live chat service for any purpose that is unlawful, harmful, or in violation of these terms and conditions.

4.2. You agree not to disrupt or interfere with the operation of the live chat service, including transmitting any harmful code or engaging in spamming or other abusive behaviour.

4.3 You agree to be respectful and conduct yourself according with our live chat agents.

5. INTELLECTUAL PROPERTY

5.1. All content provided through the live chat service, including text, images, logos, product information, and trademarks, is the exclusive property of BEVAS and is protected by copyright and trademarks.

5.2. You may not use, reproduce, redistribute, or modify any content or information from the live chat service without our prior written approval.

6. TERMINATION

6.1. BEVAS reserves the right to terminate or suspend access to the live chat service at any time, for any reason, without notice.

6.2. You may terminate your use of the live chat service at any time.

7. CHANGES TO TERMS AND CONDITIONS

BEVAS reserves the right to modify or update these terms and conditions at any time. It is your responsibility to review these terms from time to time for any modifications.

8. CONTACT INFORMATION

If you have any questions or concerns about these Terms and Conditions or the live chat service, please contact our customer service team by Email at: customerservice@BEVAS.com or by telephone at: +49 302 099 4653.

By using BEVAS Live Chat, you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not use our live chat service.

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