Orders faq

If you wish to cancel your subscription or return non-damaged products, please review our subscription terms and conditions for details on cancellations and returns.

For all refund requests and inquiries, please contact our customer service team.

Once an order ships, we are not able to make any adjustments to it, including the shipping address. Please contact us as soon as possible with your change at BEVAS.com/contact-us, and we will try our best to make an adjustment.

We apologise that you received damaged items. To swiftly resolve this, kindly get in touch with our customer service team at BEVAS.com/contact-us, attaching your order number and any relevant photos. Again, we apologise for any inconvenience and eagerly anticipate the opportunity to resolve this situation.

We absolutely want to ensure you receive the items that you ordered. Please contact our customer service team at BEVAS.com/contact-us. We apologise for the inconvenience and look forward to putting it right!

Please contact our team at BEVAS.com/contact-us and we will assist you in receiving online credit or replacement orders. Please note, replacement orders are at the discretion of BEVAS World SL.