FAQs
Shipping
Currently BEVAS offers international shipping to;
Austria
Belgium
Croatia
Czech Republic
Denmark
France
Germany
Liechtenstein
Luxembourg
Netherlands
Poland
Spain
Switzerland
UK
If you have any specific questions about international shipping options, delivery times, or any related inquiries, please contact our customer service team at BEVAS.com/contact-us.
Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of €40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.
Shipping costs are calculated during checkout and based on your shipping location. We offer free shipping within Germany for orders of €40 or more. Free shipping to other countries is available depending on your location and order value. Higher minimum limits will apply for international deliveries.
Most orders placed in the early morning or early afternoon may ship the same day or within 24 business hours. Orders placed on Friday late afternoon, evening, or during the weekend ship the following business day. If your order hasn’t shipped after 4 business days, get in touch with us by using the Contact Us form. Note that we cannot modify an order once it’s been placed.
Currently BEVAS offers international shipping to;
Austria
Belgium
Croatia
Czech Republic
Denmark
France
Germany
Liechtenstein
Luxembourg
Netherlands
Poland
Spain
Switzerland
UK
When placing an order the delivery address will be requested and depending on the weight of an order, the delivery cost will be displayed and for orders over certain limits your order may qualify for FREE delivery which will also be displayed.
For deliveries within the EU and certain NON EU countries there should be no customs fees, however, for certain NON EU countries a customs fee maybe required. When placing an order before the checkout if there are any additional fees to be paid it will be displayed.
Unfortunately, we cannot update the shipping address once an order is complete and paid for. If your order has not shipped, please contact our customer service team at BEVAS.com/contact-us. If the order has shipped, you can contact the shipping providers directly and ask them to update their delivery instructions.
Shipping time can take 3-5 business days for our standard shipping/free shipping option within the EU, this can take 5-10 business days for non EU orders.
Please contact our customer service team at BEVAS.com/contact-us and include your order number and shipping address in the email. We apologise for any inconvenience this has caused.
You should receive an order confirmation email within a few minutes of placing your order and a shipping confirmation email within 24 – 48 business hours. The exceptions are orders placed during a weekend or holiday, which may not ship until the following Monday. If you don’t receive either email within those timeframes: – Start by checking your spam/junk folder. – If you use multiple email addresses, make sure you’re checking the right inbox. If Still nothing? Please do get in touch with us at BEVAS.com/contact-us and we’ll look into it for you.